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TERMS & CONDITIONS

1. Introduction Welcome to Ember Weather (“we,” “us,” or “our”). By engaging our weather consultancy services (“Services”), you (“Client” or “you”) agree to these Terms and Conditions. Please read them carefully as they outline the scope of our Services, our responsibilities, and your rights.

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2. Scope of Services Ember Weather provides weather forecasting and consultancy services for weddings, events, productions, travel, and related purposes. Our forecasts are based on the latest available meteorological data and our professional expertise. While we strive to deliver accurate and reliable forecasts, weather is inherently unpredictable, and absolute accuracy cannot be guaranteed.

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3. No Guarantee of Weather Outcomes The Client acknowledges and agrees that:

  • Meteorological forecasts are probabilistic in nature and subject to change due to dynamic weather conditions.

  • Ember Weather cannot and does not guarantee specific weather outcomes, including but not limited to sunshine, rain, temperature, or wind conditions, on any given date or location.

  • Decisions made based on our forecasts are at the Client’s sole discretion and risk.

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4. Limitation of Liability To the maximum extent permitted by law:

  • Ember Weather shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our Services, including but not limited to financial or business losses, emotional distress, or disruption caused by unforeseen weather conditions.

  • If a Client experiences adverse weather conditions contrary to our forecast, this shall not constitute grounds for refund or compensation.

 

5. Communication of Risks Our forecasts aim to inform and communicate potential weather risks to the best of our professional ability. Clients are encouraged to:

  • Discuss contingency plans for weather-sensitive events or activities.

  • Regularly monitor updates to the forecast as the event date approaches.

  • Use our Services as part of a broader decision-making process, not as the sole determinant.

 

6. Privacy We take your privacy seriously. Our use of personal data is governed by our Privacy Policy, which forms part of these Terms and Conditions. By engaging our services, you acknowledge that you have read and understood our Privacy Policy.

 

7. Intellectual Property All materials provided by Ember Weather, including written forecasts, reports, and analyses, are the intellectual property of Ember Weather. Clients are granted a non-transferable license to use these materials for personal or business purposes. Redistribution or reproduction without prior consent is prohibited.

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8. Privacy and Data Usage We respect your privacy and handle personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For details, please refer to our Privacy Policy.

 

9. Force Majeure Ember Weather shall not be liable for failure or delay in performing our obligations under these Terms due to events beyond our reasonable control, including but not limited to natural disasters, acts of God, or significant disruptions to data sources.

 

10. International Clients For Clients outside the UK, our Services are provided in accordance with UK laws and standards. Any additional legal requirements applicable in your jurisdiction remain your responsibility to address.

 

11. Termination of Services We reserve the right to terminate our Services if a Client breaches these Terms or engages in unethical behaviour. Refunds, if applicable, will be issued at our discretion.

 

12.Price and Payment

12.1 The price for our services will be as agreed upon at the time of placing your order. All prices are inclusive of applicable taxes unless stated otherwise.

12.2 Payment in full is required upfront due to the bespoke nature of our services. Our acceptance of your bespoke forecast will occur upon email confirmation, signifying the establishment of a contract between you and us.

12.3 Our acceptance of your bespoke forecast will occur upon email confirmation, signifying the establishment of a contract between you and us. Payment must be received in full before the commencement of our services.

12.4 Payment methods will be via bank transfer only.

12.5 Failure to make full payment prior to the commencement of services will result in delays or potential cancellation. We will not be held liable for such delays or cancellations.

12.6 Should additional costs arise during the fulfilment of the service due to unforeseen circumstances or changes requested by you, we will notify you immediately. These additional costs must be agreed upon and paid in full before we proceed.

 

13. Governing Law and Dispute Resolution These Terms and Conditions are governed by English law. The courts of England shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions.

 

14. Amendments to Terms We reserve the right to amend these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our Services constitutes acceptance of the revised Terms.

 

15. Contact Information For inquiries or concerns about these Terms and Conditions, please contact us at:

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Ember Weather
Email: tamsin@emberweather.com
Website: www.emberweather.com

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By engaging our Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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